Engineering support
- Engineering support
Get the right technical support for your building envelope project
Our Engineering Support service helps you access the right technical expertise for your project, from product guidance to calculation notes and project-specific recommendations.
Whether you are preparing a new project, checking technical feasibility, or requesting engineering assistance, this page guides you to the right support channel.
A simpler way to request technical support
Engineering Support is designed to make technical requests easier, clearer and more efficient for customers, prospects and internal teams.
Through a single entry point, users can be guided to the right request process, while our teams can better qualify, manage and follow each request.
This approach helps provide a more consistent experience across countries, improve lead qualification, and support the development of a unified engineering support framework.
If you already use MySpace, you can log in and access the Engineering Support services directly.
Submit technical requests, follow your ongoing interactions and connect with the right technical contacts through a dedicated environment.
If you do not have a MySpace account yet, you can request access by completing a short qualification process.
Our teams will review your request and guide you through the next steps so you can start using Engineering Support services and technical request forms.
Your customer portal
MySpace is a customer portal designed to simplify and centralise project management throughout the entire construction journey.
Accessible from any device, MySpace allows users to manage technical requests, access project-related documents, follow order progress in real time and benefit from a more efficient and connected experience.
From the first project stages to final delivery, MySpace provides a dedicated environment to improve collaboration, streamline communication and support project efficiency through a secure and user-friendly platform.